Refund policy

Return and Refund Policy

Thank you for shopping at Well Read Books. We want to ensure you’re completely happy with your purchase. If you are not entirely satisfied with your order, we’re here to help.

1. 30-Day Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, in its original packaging, and in resellable condition. You’ll also need your receipt or proof of purchase.

2. Damaged, Defective, or Incorrect Items

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged during shipping, or if you receive the wrong item.

To help us resolve the issue quickly, please include photos of the damage or defect in your email. We’ll evaluate the situation and arrange a replacement or refund where appropriate.

3. How to Initiate a Return

To start a return, please email us at support@wellreadbooks.co with the following information:

  • Your full name
  • Your order number
  • The reason for your return
  • Photos of the item (if it arrived damaged or defective)

We aim to review and respond to all return requests within 2–3 business days. If your return is approved, we’ll provide instructions on where and how to return your package.

Please note: Items returned without first contacting us and receiving return instructions will not be accepted.

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect. In those cases, we’ll cover all reasonable return shipping costs.

5. Refunds

Once we’ve received and inspected your returned item, we’ll notify you whether your refund has been approved.

If approved, your refund will be processed back to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@wellreadbooks.co.

Contact Us

Have a question about your order or return?

We’re always happy to help. Simply email us at support@wellreadbooks.co, and our team will get back to you as soon as possible.

No-Refund Policy for Digital Downloads

Due to the nature of digital products, all sales of our digital e-books and downloadable guides are final. Once access to a digital file has been provided, we are unable to offer refunds, returns, or exchanges.

Why we have this policy

Unlike physical books, digital products are delivered instantly and cannot be returned. By completing your purchase, you acknowledge that you are purchasing a downloadable digital product and understand that refunds are not available once the download link has been issued.

Technical Support

If you experience any issues accessing your download or encounter problems with the file, please contact us at support@wellreadbooks.co. We’ll be happy to assist you and ensure you receive your purchase successfully.