Shipping policy

Order Processing

Orders are typically processed and dispatched within 24 hours of purchase, excluding weekends and public holidays.

During peak periods, including holidays, promotions, or new product launches, processing may take up to 3 business days.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information.

Shipping & Delivery

Shipping costs are calculated at checkout based on your delivery address.

Most orders arrive within 2–12 business days after dispatch. Delivery times may vary depending on your location, customs clearance (for international orders), and local courier services.

Please note that delivery estimates are not guaranteed.


Shipping Address Changes

If you need to update your shipping address, please contact us as soon as possible at support@wellreadbooks.co.

Address changes can only be made before your order has been dispatched. Once an order has been shipped, we are unable to make any changes.


Delivery Delays

While we aim to deliver every order on time, delays may occasionally occur due to factors outside our control, including severe weather, customs inspections, courier disruptions, or other unforeseen circumstances.

We appreciate your patience should these situations arise.


Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility transfers to the recipient.

If your tracking shows your order has been delivered but you cannot locate it, we recommend:

  • Checking around your property and with household members or neighbors.
  • Contacting the shipping carrier for further assistance.

If you continue experiencing issues, please contact us at support@wellreadbooks.co. We’ll do our best to help investigate the situation.


Contact Us

If you have any questions about shipping or your order, please contact us at:

support@wellreadbooks.co